Warranty Claim Form
Premium Lighting Pty Ltd
ABN
56153467040

Phone
Email

08 9248 1888
sales@premiumlighting.com.au

Please provide with your claim a copy of:
1) Completed claim form
2) Proof of purchase

Address 17 Niche Parade,
Wangara WA 6065

3) Electrical installation certificate

Client Name:

Contact Number:

Place of Purchase

Contact Person:

Invoice Number

Invoice Date:

Address of Installation:

Electrical Contractor:

Electrical License Number:

Contact Number:

Product/s:

Description of Claim:

Premium Lighting reserves the right to deny any claims where the product has not been installed by a licensed electrical contractor, incorrect installation
practice, product negligence or misuse. In the case of an electrical contractor issued out by Premium Lighting, Premium Lighting reserves the right to issue
a fee if it is found that the installation does not adhere to the instructions supplied.
Due to rapidly changing technology, Premium Lighting reserves the right to replace products with current models which may differ slightly in appearance
from the original. If a product is replaced or exchanged, the return becomes the property of Premium Lighting Pty Ltd.

My signature below indicates I agree to the terms of this claim.
Signature:

Date:

Warranty Information
Australian Consumer Laws
Premium Lighting Pty Ltd
ABN
56153467040

Phone
Email

Address 17 Niche Parade,
Wangara WA 6065

08 9248 1888
sales@premiumlighting.com.au

Summary of Warranty
Premium Lighting will guarantee from the date of purchase against faulty workmanship or materials as stated below and subject to
the Terms and Conditions following:
2 Years		

Structural Warranty (Luminaire)

2 Years Control Gear Warranty

3 Years		

Structural Warranty (Luminaire)

2 years Control Gear Warranty.

5 Years		

Structural Warranty (Luminaire)

3 Years Control Gear Warranty.

Structural Warranty (Luminaire)

5 Years Control Gear Warranty

7 Years

1. Premium Lighting (“we” or “us”) has given each
Purchaser who is a Consumer (“you”) a warranty
against defects in its Products.
2. As a Consumer you should read the terms of the
Warranty which you are entitled to. For the purpose of
the Australian laws, we note:
a) Our contact details for the purpose of any 		
claims made under the Warranty are:

Premium Lighting Pty Ltd
17 Niche Parade
Wangara WA 6065
08 9248 1888
sales@premiumlighting.com.au

b) Any claim under the Warranty must sent in 		
writing to:

Waranty Claims
Premium Lighting Pty Ltd
17 Niche Parade
Wangara WA 6065
c) If we accept your claim under the Warranty 		
we will reimburse all your reasonable expenses in
making and pursuing the claim, including the cost
of reimbursement of any defective Products 		
returned in the ordinary course to us at the 		
address above by post or other agreed means.
Any such claim must be made within 14 days
of your receiving notice of our acceptance of 		
your claim and include any necessary supporting
documentation or invoices.

3. As a Consumer you have rights under the Australian
Consumer Laws and may have rights under other
applicable laws which cannot be excluded, restricted or
modified. Those rights are in addition to any rights you
have under the Warranty.
4. Our goods (which we refer to in the Warranty as the
Products) come with guarantees that cannot be
excluded under the Australian Consumer Laws.
You are entitled to a replacement or a refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired if the goods fail to
be acceptable quality and the failure does not amount
to a major failure.
5. All warranty claims are subject to manufacturer’s review
and acceptance.
6. Premium Lighting warrants that it uses reasonable care
and skill to ensure that its products are of reasonable
quality. Premium Lighting will at its cost and in its sole
discretion:
(i) remedy any defect or fault in any product
purchased; or
(ii) replace any product in respect of which there is a
defect or fault, during the warranty period, provided
that written notice is given by the Purchaser to Premium
Lighting of any such defect or fault in the product as
soon as the Purchaser becomes aware of that fault
or defect. All warranty claims must be returned to
Premium Lighting for assessment with a receipt or
other proof of payment.
7. Premium Lighting has no liability to remedy any defect
in a product or replace a product where the defect or
fault is caused or contributed to by
(i) the failure of the Purchaser to install the product
according to specific installation instructions supplied

within each product box or carton; or
(ii) use of the product in a manner or for a purpose for
which it was not designed.
8. All site application or installation must reflect these
procedures otherwise the product warranty will be
considered void or will not take effect.
9. Except as provided for in this warranty, and to the extent
allowed by law, Premium Lighting’s liability in respect
of the product under the law of any State or Territory is
excluded. Where liability may be limited but not excluded
by any applicable State or Territory law, liability is limited
to the full extent possible under that law.
10. This Clause 9 will only apply in Australia to the extent
to which the provisions of the Commonwealth Trade
Practices Act 1974 (the “Act”) apply to contracts entered
into by Premium Lighting for the provision of goods
and services. In all other countries the local equivalent
Trade Practices legislation shall apply and Premium
Lighting exercises all of its rights to limit its liability to
the full extent allowed. Pursuant to section 68A of the
Act, this Clause 10 applies in respect of the goods or
services supplied by Premium Lighting which are not
of the kind ordinarily acquired for personal, domestic,
or household use or consumption, provided that this
Clause 10 will apply if the Purchaser establishes that
reliance on it would not be fair and reasonable. Liability
for a breach of a condition or warranty implied by the
Act is limited to any one of the following, as determined
by Premium Lighting in its sole discretion:
(i) the replacement of the goods or the supply of
equivalent goods;
(ii) the repair of the goods;
(iii) the payment of the cost of replacing the goods or
acquiring equivalent goods; or
(iv) the payment of the cost of having the goods repaired.

Warranty Information
Australian Consumer Laws
Premium Lighting Pty Ltd
ABN
56153467040

In no event will Premium Lighting be liable to the
Purchaser for any damages, including lost profits,
lost savings or any other incidental or consequential
damages arising out of the use or inability to use the
product or any claim by any other party. All claims are
limited to the repair or the replacement of the products
only and do not include any labour or transportation
charges. The entire risk as to the use and performance
of the product is assumed by the Purchaser.
11. All claims are limited to the repair or the replacement
of the products only and do not include any labour or
transportation charges. The entire risk as to the use
and performance of the product is assumed by the
Purchaser.
12. Power tools shall not be used to tighten or assemble
products. Any damage claim or product failure
associated to this matter will be promptly dismissed
or rejected.
13. All installations shall be performed in accordance with
the local, state and country electrical code. Appropriate
regulatory authorities should be consulted where
required.

Phone
Email

08 9248 1888
sales@premiumlighting.com.au

14. Premium Lighting products have been factory tested,
documented in the catalogue and/or listed by
governing safety bodies or public safety agencies to
comply with rules and regulations in effect at the time
of registration. Product must therefore be used within
these parameters and selection must be exercised
accordingly by consultants and lighting professionals
to extend and preserve public safety during the
installation and after.
15. All items must be properly grounded and all
installations should be performed by a professional
electrician and or a duly licensed contractor carrying
proper liability insurance.
16. All information supplied by Premium Lighting’s
representatives shall be reflected in the catalogue or
verified with Premium Lighting directly if it deviates from
the primary intended use of a specific product or the
product limitations.
17. All installation matters and failures related to
installation matters will be the installer’s responsibility
And will remain so throughout the life of the product.

Address 17 Niche Parade,
Wangara WA 6065

18. Lamp wattage and matching replacement parts must
be respected throughout the product life.
19. There is no warranty offered on lamps other than the
lamp manufacturer’s warranty if any.
20. Premium Lighting accepts no responsibility for damage
to any ancillary equipment or inconvenience caused by
the failure of our products.
21. Premium Lighting reserves the right to alter fittings or
specifications at any time.
22. The use of high pressure water cleaners, corrosive
cleaning agents, and harsh abrasives, may damage the
function and/or appearance of luminaires. The use of
these types of cleaning methods may void warranty.
23. High voltage insulation tests (megger) will permanently
damage driver electrical components and will void
warranty.

Warranty Information
Product List

Our range of luminaires are distinguished by class-leading quality and stunning design. We back
the design, build and manufacturing of each luminaire with an extended warranty. You can be rest
assured when choosing a Premium Lighting product that it will continue to perform for years to come.

Recessed Luminaires
Product Name

Surface Mounted Luminaires
Product Name

Warranty

Warranty
5 Years

Titanium Downlight Series

7 Years

Axis Surface Mounted Downlight

Titanium Asymmetrical Downlight

7 Years

Titanium Surface Mounted Downlight

7 Years

Titanium Starlight

3 Years

Apollo Ceiling Light

3 Years

Titanium Slotter Series

5 Years

Halo Ceiling Light

3 Years

Luna Pin Spot Downlight

5 Years

Alpha Ceiling Light

3 Years

Varano Slot Downlight

5 Years

Space Ceiling Light

3 Years

Diamond Starlight

3 Years

Supalux Linear Light

3 Years

Platinum Downlight Series

7 Years

Vega Outdoor Light

3 Years

Platinum Commercial Series

7 Years

Kobalt Outdoor Light

3 Years

Apex Downlight Series

5 Years

Apex Adjustable Downlight

5 Years

Ruby Downlight Series

5 Years

Axis Track Light Series

5 Years

Ruby Cabinet Light

3 Years

Horizon Track Light Series

5 Years

Quartz Downlight

3 Years

Kobe Track Light Series

5 Years

Atom Track Light

5 Years

Track Lights
Product Name

For more information about our warranty policy or to lodge
a warranty claim, visit premiumlighting.com.au/warranty

Power

sales@premiumlighting.com.au
www.premiumlighting.com.au

Warranty Information
Product List

Commercial

Feature
Product Name

Warranty

Product Name

Warranty

Quantum Downlight Series

5 Years

Eclipse Strip Light Series

3 Years

Quantum Adjustable Downlight

5 Years

Titanium Pendant Light

5 Years

Parallax Downlight Series

5 Years

Unilux Pendant Light

3 Years

Parallax Adjustable Downlight

5 Years

Atlas Pendant Light

3 Years

Genesis Slotter Light Series

5 Years

Midas Pendant Light

3 Years

Arc Shopfitter

3 Years

Beryl Table Lamp

2 Years

Diamond Shopfitter

3 Years

Saturn Table Lamp

2 Years

Athena Commercial Series

5 Years

Zeron Commercial Series

5 Years

Indoor Wall
Product Name

Power

Diamond Panel Light Series

5 Years

Zen Wall Light

2 Years

Diamond Canopy Light

5 Years

Codex Reading Wall Light

2 Years

Diamond Highbay Series

5 Years

Tourmaline Wall Light

2 Years

Diamond Flood Light

5 Years

Sapphire Wall Light

3 Years

Europa Street Light Series

5 Years

Orbit Step Light

2 Years

Proteus Street Light Series

5 Years

Zenith Step Light

2 Years

Iberia Street Light Series

5 Years

Ovo Step Light

2 Years

Aveta Street Light Series

5 Years

Azure Step Light

3 Years

Diamond Street Light Series

5 Years

Topaz Step Light

2 Years

For more information about our warranty policy or to lodge
a warranty claim, visit premiumlighting.com.au/warranty

sales@premiumlighting.com.au
www.premiumlighting.com.au

Warranty Information
Product List

Outdoor Wall
Product Name

Landscaping
Warranty

Product Name

Warranty

Onyx Spotlight Series

3 Years

Spectrum Spike Light

3 Years

Onyx Wall Light

3 Years

Emerald Spike Spotlight

3 Years

Edge Wall Light

3 Years

Emerald Spotlight

3 Years

Asteria Wall Light

3 Years

Castell Bollard Light

3 Years

Moonstone Wall Light

3 Years

Concord Bollard Light

3 Years

Astro Wall Light

3 Years

Galaxy Bollard Light

3 Years

Astro Steplight

3 Years

Radius Pathway Light

3 Years

Nova Wall Light

3 Years

Emerald Deck Light

3 Years

Madrid Wall Light

3 Years

Emerald Inground Uplight

3 Years

Minq Wall Light

3 Years

Emerald Commercial Uplight

3 Years

Altair Wall Light

3 Years

Bianco Wall Light

3 Years

Marc Wall Light

3 Years

Vespa Wall Light

3 Years

Cosmo Wall Light

3 Years

Zeus Wall Light

3 Years

Cuadro Step Light

3 Years

Sunstone Step Light

3 Years

For more information about our warranty policy or to lodge
a warranty claim, visit premiumlighting.com.au/warranty

sales@premiumlighting.com.au
www.premiumlighting.com.au